Guests of the Stratosphere Casino, Hotel & Resort frequently write to tell us how much they enjoyed their stay with us. Read what some of our guests have to say:
"The hotel was under construction for remodeling, but in spite of this they were very well organized, signage and staff were helpful and informative in redirecting. Second, we stayed in the remodeled section of the hotel and I really want to say, ‘job well done.’ The new look and feel of the remodeled rooms and even the carpet in the hallways is modern, updated and fresh feeling.
Finally, most important to recognize is the staff and service level that was provided. I have worked in the luxury hospitality industry in the past and I know from experience that the level of service your employees extend to your guests is the most important aspect of why guests return. Great job from your employees! Last but not least, we saw two shows, BITE® and American Superstars™ , both wonderfully and tastefully done! Excellent!" —Amy B.
"As soon as we got there we felt welcomed. The bellboy who brought our bags to our room gave us a great overview about the hotel. Nowhere else had they done that. It was a very relaxing getaway for my husband and me. We will definitely be returning to stay at the Stratosphere."
"My husband and I come to the Stratosphere two times a year. We love the great service we receive from the front desk staff, cocktail servers, buffet table cleaners, maid service, and the staff that adds paper to the slot machines, etc. We love the walk down The Strip but it's nice to see the Tower on the way back and knowing this is where we are staying. We have stayed at other places, but since coming to this hotel years ago we keep coming back. Hopefully you won't change the staff that you now have as they are all hard workers and do an excellent job."
"Room was very clean and spacious. Front desk was exceptional and the ace | PLAY™ Center personnel were awesome. Great hotel and I would stay here again."
- "Great food, great service, great atmosphere."
- “I had a great overall experience at your hotel. It's a great value and your staff was very welcoming and provided better service than other Vegas hotels that I've stayed at in the past.” – Jordan E.
- “My entire experience with the Stratosphere was flawless on this visit. Clean comfortable room...easy check-in and check-out...and quick and knowledgeable response from the support staff.” – Christopher B.
- “All the people were friendly and knowledgeable. The hotel and casino were first class and the rides were the best in Las Vegas.” – Timothy E.
- “The room had a great view. My fiancée and I couldn't be happier. The great weather also allowed us the opportunity to mingle outside on the 8th floor pool area. We're definitely looking forward to coming back later this year.” – John B.
- “The customer service was quick and efficient. The room was great, nice views and cozy beds.” – Marilyn V.